---
title: "Is ShipEngine Down? ShipEngine Carrier API Status"
canonical_url: "https://shipzil.com/platform/shipengine"
last_updated: "2026-11-11T03:55:11.409Z"
content_type: "static snapshot"
live_status_url: "https://shipzil-worker.sameer-kumar.workers.dev/live"
source: "Shipzil"
---

# Is ShipEngine Down?

Operated by Auctane (ShipStation, ShipEngine). Two separate claims are published below: what ShipEngine
reports about itself, and what an independent rate request to its production API
actually returned. If only ShipEngine reports a USPS, FedEx or UPS problem, it is most
likely ShipEngine's integration with that carrier; if platforms from two or more
independent companies report it together, it is more likely the carrier.

Across 62 days of Shipzil's own checks, 17361 of 17545 rate
requests to ShipEngine's production API (98.95%) returned a bookable rate,
median 4250ms, p95 8768ms. Daily figures: https://shipzil-worker.sameer-kumar.workers.dev/api/v1/rollups

This file is a static snapshot built 2026-11-11 03:55 UTC. The live reading is at https://shipzil.com/platform/shipengine.

## Carriers on ShipEngine

Uptime is calculated from the incident durations ShipEngine reports, not
independently measured.

| Carrier | Status | Reading | 90-day reported uptime |
|---------|--------|---------|------------------------|
| [USPS](/carrier/usps.md) | Operational | current | 100.00% |
| [FedEx](/carrier/fedex.md) | Operational | current | 99.24% |
| [UPS](/carrier/ups.md) | Operational | current | 94.84% |

## ShipEngine services

| Service | Status |
|---------|--------|
| ShipEngine API | Operational |
| ShipEngine.com (website) | Operational |
| ShipEngine API Dashboard | Operational |
| Shipping Carrier Integrations | Operational |

## Measured rate checks

One fixed domestic US rate request to ShipEngine's production API every 5 minutes.
This measures one request path, not ShipEngine's overall speed.

Coverage is observed checks / expected checks. Check success is successful /
observed. A missing check is not counted as a pass, and is never charged to
ShipEngine as a failure.

- Window: 2026-11-10T03:55:11.000Z to 2026-11-11T03:55:11.000Z (24.0h)
- Latest check: success (no response within 15s)
- Check success: 97.23% of 289 observed
- Coverage: 100.00% (289/289 expected)
- Failed: 8 · Missing: 0
- Latency: 4113ms median, 6104ms p95 — successful checks only
- Services returned on the latest check: 26
- Carriers quoted on the latest check: 2 of 2 the account can quote

Raw 24-hour samples for all platforms: https://shipzil-worker.sameer-kumar.workers.dev/api/v1/telemetry

## ShipEngine platform incidents (7)

Account surfaces such as login, dashboard and billing. Excluded from carrier uptime.

- 2026-06-01 | major | Unable to load account dashboard
- 2026-05-12 | major | Account Dashboard Access Issues
- 2026-03-10 | major | Account Dashboard - Problem displaying some active carrier connections
- 2025-12-05 | major | Dashboard Login Issues
- 2025-11-18 | major | Dashboard Login Issues
- 2025-08-21 | major | Account Dashboard Access Issues
- 2024-11-18 | major | Problems preventing ShipEngine account dashboard access

## Carrier incident history (25 most recent)

Impact windows are ShipEngine's own component transitions where published
(basis `measured`), otherwise the incident's open and close times. All times UTC.

| Impact start | Impact end | Duration | Basis | Severity | Title | Carriers | Attribution |
|--------------|-----------|----------|-------|----------|-------|----------|-------------|
| 2026-09-30 22:19Z | ongoing | ongoing | reported | minor* | USPS Dimension Requirements | USPS | component |
| 2026-09-24 23:06Z | 2026-09-29 14:30Z | 4d 15h | measured | minor | Programmatic UPS Account Connection | UPS | component |
| 2026-09-02 13:42Z | 2026-09-03 06:12Z | 16h 29m | measured | minor | Temporary disruption affecting FedEx UK Rates | FEDEX | component |
| 2026-08-20 09:44Z | 2026-08-20 10:54Z | 1h 10m | reported | major | ShipStation API dashboard access issue | USPS, FEDEX, UPS | keyword |
| 2026-07-14 21:24Z | 2026-07-14 21:58Z | 34m | measured | major | General Latency | USPS, FEDEX, UPS | keyword |
| 2026-06-19 15:54Z | 2026-06-19 19:45Z | 3h 51m | measured | minor | Increased rate of latency and timeout errors. | USPS, FEDEX, UPS | keyword |
| 2026-06-11 21:15Z | 2026-06-11 22:25Z | 1h 10m | measured | major | UPS Authentication Errors | UPS | component |
| 2026-05-22 16:55Z | 2026-08-03 12:05Z | 72d 19h | no-longer-reported | minor | FedEx Label Generation Error | FEDEX | component |
| 2026-05-13 18:29Z | 2026-05-13 18:50Z | 21m | measured | minor | FedEx Label Generation Error | FEDEX | component |
| 2026-04-20 21:26Z | 2026-04-21 18:36Z | 21h 10m | measured | minor | Elevated rate of timeouts | USPS, FEDEX, UPS | keyword |
| 2026-04-16 16:01Z | 2026-04-16 20:31Z | 4h 29m | measured | minor | Elevated rate of timeouts | USPS, FEDEX, UPS | keyword |
| 2026-02-26 16:26Z | 2026-02-26 18:02Z | 1h 35m | measured | major | Elevated rate of timeouts | USPS, FEDEX, UPS | keyword |
| 2026-02-12 18:28Z | 2026-02-12 18:46Z | 17m | measured | minor | Increased Rate of Timeout Errors | USPS, FEDEX, UPS | keyword |
| 2026-01-09 21:56Z | 2026-03-05 17:08Z | 54d 19h | reported | none | UPS Updates for US & CA Shipments | UPS | component |
| 2025-12-15 19:59Z | 2025-12-15 21:15Z | 1h 16m | measured | minor | ShipStation API Access Issue | USPS, FEDEX, UPS | keyword |
| 2025-12-15 18:53Z | 2025-12-30 17:32Z | 14d 22h | measured | minor | Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden" | UPS | component |
| 2025-12-08 14:22Z | 2026-01-09 21:55Z | 32d 7h | reported | none | UPS Potential High Volume | UPS | component |
| 2025-11-07 22:13Z | 2026-01-09 21:54Z | 62d 23h | reported | none | UPS Aircraft Accident Impacts | UPS | component |
| 2025-10-20 15:48Z | 2025-10-21 15:35Z | 23h 46m | measured | major | AWS Outage Impacting Overall Performance | USPS, FEDEX, UPS | keyword |
| 2025-09-23 14:09Z | 2025-09-23 16:52Z | 2h 43m | measured | major | carrier_id and warehouse-id not found errors when rating and creating labels | USPS, FEDEX, UPS | keyword |
| 2025-08-14 15:35Z | 2025-08-14 16:10Z | 35m | measured | minor | UPS Rating Inconsistencies | UPS | component |
| 2025-08-12 16:01Z | 2025-08-12 17:05Z | 1h 3m | measured | minor | Poor performance and time outs reported on multiple endpoints. | USPS, FEDEX, UPS | keyword |
| 2025-07-31 12:00Z | 2025-07-31 12:00Z | ongoing | reported | minor* | USPS Create Label Errors | USPS | component |
| 2025-06-23 17:50Z | 2025-06-23 19:46Z | 1h 55m | measured | minor | Timeouts encountered when getting rates | USPS, FEDEX, UPS | keyword |
| 2025-05-06 19:30Z | 2025-05-06 19:30Z | ongoing | reported | minor* | Elevated 500 Status Response | USPS, FEDEX, UPS | keyword |

## Scheduled maintenance (10)

- 2026-10-25 | Paquetexpress Technology Infrastructure Maintenance
- 2026-10-24 | Poczta Polska planned maintenance
- 2026-10-13 | Royal Mail and ParcelForce planned maintenance
- 2026-10-11 | InPost - Scheduled Maintenance
- 2026-10-10 | DPD planned maintenance
- 2026-10-09 | Team Global Express Planned Maintenance
- 2026-10-03 | InPost and Mondial Relay planned maintenance
- 2026-09-29 | Royal Mail and ParcelForce planned maintenance
- 2026-09-26 | FAN Courier has planned maintenance
- 2026-09-22 | Scheduled maintenance for the Royal Mail and Parcelforce services.

Platform reliability side by side: https://shipzil.com/compare

---

Source: https://shipzil.com/platform/shipengine