--- title: "Is Shippo Down? Shippo Carrier API Status" canonical_url: "https://shipzil.com/platform/shippo" last_updated: "2026-11-11T03:55:11.409Z" content_type: "static snapshot" live_status_url: "https://shipzil-worker.sameer-kumar.workers.dev/live" source: "Shipzil" --- # Is Shippo Down? Operated by Shippo. Two separate claims are published below: what Shippo reports about itself, and what an independent rate request to its production API actually returned. If only Shippo reports a USPS, FedEx or UPS problem, it is most likely Shippo's integration with that carrier; if platforms from two or more independent companies report it together, it is more likely the carrier. Across 62 days of Shipzil's own checks, 17544 of 17545 rate requests to Shippo's production API (99.99%) returned a bookable rate, median 2053ms, p95 3890ms. Daily figures: https://shipzil-worker.sameer-kumar.workers.dev/api/v1/rollups This file is a static snapshot built 2026-11-11 03:55 UTC. The live reading is at https://shipzil.com/platform/shippo. ## Carriers on Shippo Uptime is calculated from the incident durations Shippo reports, not independently measured. | Carrier | Status | Reading | 90-day reported uptime | |---------|--------|---------|------------------------| | [USPS](/carrier/usps.md) | Operational | current | 94.60% (worst platform) | | [FedEx](/carrier/fedex.md) | Operational | current | 95.68% (worst platform) | | [UPS](/carrier/ups.md) | Operational | current | 93.31% (worst platform) | ## Shippo services | Service | Status | |---------|--------| | Shippo REST API | Operational | | Shippo Web Dashboard | Operational | | Shippo Platform API | Operational | ## Measured rate checks One fixed domestic US rate request to Shippo's production API every 5 minutes. This measures one request path, not Shippo's overall speed. Coverage is observed checks / expected checks. Check success is successful / observed. A missing check is not counted as a pass, and is never charged to Shippo as a failure. - Window: 2026-11-10T03:55:11.000Z to 2026-11-11T03:55:11.000Z (24.0h) - Latest check: success - Check success: 100.00% of 289 observed - Coverage: 100.00% (289/289 expected) - Failed: 0 · Missing: 0 - Latency: 2134ms median, 3087ms p95 — successful checks only - Services returned on the latest check: 11 - Carriers quoted on the latest check: 2 of 2 the account can quote Raw 24-hour samples for all platforms: https://shipzil-worker.sameer-kumar.workers.dev/api/v1/telemetry ## Shippo platform incidents (4) Account surfaces such as login, dashboard and billing. Excluded from carrier uptime. - 2026-09-17 | none | Web App – Labels not visible in shipments tab - 2026-09-09 | none | Elevated error rate on Shippo Web Dashboard - 2026-08-12 | minor | Billing Degraded Performance All Customers - 2026-06-26 | minor | Degraded Orders Page Performance ## Carrier incident history (25 most recent) Impact windows are Shippo's own component transitions where published (basis `measured`), otherwise the incident's open and close times. All times UTC. | Impact start | Impact end | Duration | Basis | Severity | Title | Carriers | Attribution | |--------------|-----------|----------|-------|----------|-------|----------|-------------| | 2026-11-11 01:47Z | 2026-11-11 03:15Z | 1h 28m | measured | minor | USPS Service Degradation | USPS | component | | 2026-11-08 03:57Z | 2026-11-08 06:22Z | 2h 25m | measured | major | USPS Service Degradation | USPS | component | | 2026-11-07 04:33Z | 2026-11-07 07:24Z | 2h 51m | measured | major | FedEx’s Address Validation API Outage | FEDEX | component | | 2026-11-04 14:50Z | 2026-11-04 15:23Z | 32m | reported | minor* | USPS Service Degradation | UPS | component | | 2026-11-02 21:08Z | 2026-11-02 21:52Z | 43m | measured | major | FedEx Service Degradation | FEDEX | component | | 2026-11-02 16:10Z | 2026-11-02 16:26Z | 16m | measured | major | USPS Service Degradation | USPS | component | | 2026-11-02 16:07Z | 2026-11-02 16:59Z | 51m | measured | major | FedEx Service Degradation | FEDEX | component | | 2026-11-01 16:32Z | 2026-11-02 00:13Z | 7h 40m | measured | minor | UPS Service Degradation | UPS | component | | 2026-11-01 09:50Z | 2026-11-01 10:22Z | 31m | measured | major | UPS Transaction Service Degradation | UPS | component | | 2026-11-01 02:14Z | ongoing | ongoing | measured | minor | UPS Service Degradation | UPS | component | | 2026-10-23 04:21Z | 2026-10-23 04:37Z | 16m | reported | minor | USPS Service Degradation | USPS | component | | 2026-10-21 06:36Z | 2026-10-21 07:44Z | 1h 7m | reported | minor | USPS Service Degradation | USPS | component | | 2026-10-16 04:06Z | 2026-10-16 08:20Z | 4h 14m | measured | major | USPS Service Degradation | USPS | component | | 2026-10-16 02:35Z | 2026-10-16 03:01Z | 26m | measured | minor | USPS Service Degradation | USPS | component | | 2026-10-11 03:22Z | 2026-10-12 17:25Z | 1d 14h | measured | major | UPS Tracking disruption | UPS | component | | 2026-10-09 23:08Z | 2026-10-09 23:10Z | 1m | measured | major | USPS Service Degradation | USPS | component | | 2026-10-08 08:10Z | 2026-10-08 15:43Z | 7h 33m | reported | minor* | Elevated error rate on USPS Shipment API | USPS | component | | 2026-10-06 11:13Z | 2026-10-06 14:47Z | 3h 33m | reported | minor* | Elevated error rate on USPS Shipment API | USPS | component | | 2026-10-04 23:56Z | 2026-10-05 12:40Z | 12h 43m | measured | minor | UPS Service Degradation | UPS | component | | 2026-10-04 15:04Z | 2026-10-04 17:00Z | 1h 56m | measured | minor | UPS Service Degradation | UPS | component | | 2026-10-02 05:36Z | 2026-10-02 07:58Z | 2h 21m | measured | major | USPS Tracking disruption | USPS | component | | 2026-10-01 22:46Z | 2026-10-02 02:48Z | 4h 1m | measured | major | Elevated error rate on USPS Shipment API | USPS | component | | 2026-09-29 11:58Z | 2026-09-29 13:26Z | 1h 27m | measured | major | USPS Service Degradation | USPS | component | | 2026-09-27 18:20Z | 2026-09-27 19:15Z | 54m | reported | none | Dectchpost API TRANSACTION | USPS, FEDEX, UPS | keyword | | 2026-09-27 04:01Z | 2026-09-27 19:15Z | 15h 14m | measured | minor | UPS Tracking disruption | UPS | component | ## Scheduled maintenance (10) - 2027-01-03 | UPS Scheduled Maintenance - 2026-12-27 | UPS Scheduled Maintenance - 2026-12-20 | UPS Scheduled Maintenance - 2026-12-13 | UPS Scheduled Maintenance - 2026-12-06 | UPS Scheduled Maintenance - 2026-11-29 | UPS Scheduled Maintenance - 2026-11-22 | UPS Scheduled Maintenance - 2026-11-15 | USPS Scheduled Maintenance - 2026-11-15 | USPS Scheduled Maintenance - 2026-11-15 | UPS Scheduled Maintenance Platform reliability side by side: https://shipzil.com/compare --- Source: https://shipzil.com/platform/shippo