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Is UPS API down?

As of September 23, 2026, UPS API status: 4 operational across 4 monitored platforms. Last resolved incident: September 20, 2026. Over the last 90 days the worst-performing platform for UPS was Shippo, at 97.00% reported uptime. Shipzil tracks UPS by cross-referencing status reported by EasyPost, Shippo, ShipStation and ShipEngine — four platforms run by three independent companies.

Independent evidence

Investigate UPS on a date

Reported incidents and production failures detected by Shipzil. Browse all evidence

Status Operational
90-day uptime, worst platform

97.00% on Shippo

Sources reporting a problem

0 of 3

Last incident

Status by platform

Platform Company Status Status since
EasyPost EasyPost Operational
Shippo Shippo Operational
ShipStation Auctane Operational
ShipEngine Auctane Operational

Reported uptime, 90 days

Where a platform published component state changes, the window is measured from those — when each component actually left and returned to operational. Otherwise it falls back to when the incident was opened and closed, which overstates it. Either way this is uptime as reported by the platforms, not independently measured: there may be outages nobody reported. Account-surface incidents and standing advisories are excluded, since neither is carrier API downtime.

Of the 127 carrier-affecting incidents behind these figures, 44 (34.6%) had their carriers inferred from the incident title rather than a component the platform tagged. And a platform that reports less looks better here: Shippo 54, EasyPost 39, ShipEngine 25, ShipStation 9 incidents recorded respectively.

EasyPost 99.46% 5 incidents · 4 measured
Shippo worst 97.00% 7 incidents · 3 measured
ShipStation 99.53% 3 incidents · 1 measured
ShipEngine 99.97% 1 incident · 1 measured

Measured reachability

Shipzil's own rate checks rather than a platform report: how often a request to each platform returned at least one bookable UPS rate. Only platforms whose monitoring account can quote UPS appear.

Platform Returned a rate Checks Last seen
Shippo 100.0% 290/290
ShipEngine 100.0% 269/269 21 unanswered, excluded

A check the platform never answered is excluded from these counts rather than charged to UPS — which is why a platform with unanswered checks shows a smaller total than the rest. Those are the platform's own failures and are listed on its page. Percentages are withheld below 20 checks.

Platform-reported API response time, 24h

Published by the platform about its own API, not measured here and not specific to UPS. Shipzil's own measurement of a UPS rate request through each platform is in Measured reachability above, and is typically several times larger because it includes the carrier call. A platform that stops publishing keeps its last reading for up to two hours before it is dropped, so each row states when it was last published.

Shippo · published 314ms avg 419ms

Incident history (79)

4h 6m measured UPS Shippo
1d 19h reported USPSFEDEXUPS Shippo inferred
3h 55m reported USPSFEDEXUPS ShipStation inferred
5h 28m reported USPSFEDEXUPS ShipStation inferred
47m measured USPSFEDEXUPS ShipStation
2h 32m reported USPSFEDEXUPS Shippo inferred
8h 35m measured UPS Shippo
45m measured UPS Shippo
minor* Degraded API
14m reported USPSFEDEXUPS EasyPost inferred
9h 8m reported USPSFEDEXUPS Shippo inferred
1h 10m reported USPSFEDEXUPS ShipEngine inferred
3h 45m measured USPSFEDEXUPS EasyPost inferred
3h 28m measured UPS EasyPost
34m measured USPSFEDEXUPS ShipEngine inferred
8m measured USPSFEDEXUPS EasyPost inferred
Show 64 older incidents
4h 4m measured UPS EasyPost
3h 51m measured USPSFEDEXUPS ShipEngine inferred
34m measured UPS ShipStation
1h 10m measured UPS ShipEngine
43m measured UPS Shippo
3h 25m measured USPSFEDEXUPS EasyPost inferred
2h 10m measured USPSFEDEXUPS Shippo inferred
38m reported UPSUSPS EasyPost
1h 28m measured USPSFEDEXUPS EasyPost inferred
13m reported USPSFEDEXUPS EasyPost inferred
9m measured USPSFEDEXUPS EasyPost inferred
3h 24m measured UPS Shippo
4h 44m measured USPSFEDEXUPS EasyPost inferred
22d 11h reported USPSFEDEXUPS Shippo inferred not counted
21h 10m measured USPSFEDEXUPS ShipEngine inferred
31m measured USPSFEDEXUPS Shippo inferred
4h 29m measured USPSFEDEXUPS ShipEngine inferred
37m reported USPSFEDEXUPS Shippo inferred
9d 3h reported USPSFEDEXUPS ShipStation inferred not counted
54m reported USPSFEDEXUPS EasyPost inferred
1h 35m measured USPSFEDEXUPS ShipEngine inferred
minor Rate Latency
2h 18m measured USPSFEDEXUPS ShipStation inferred
17m measured USPSFEDEXUPS ShipEngine inferred
1h 18m reported USPSFEDEXUPS Shippo inferred
7h 13m measured FEDEXUPS ShipStation
54d 19h reported UPS ShipEngine not counted
54d 19h reported UPS ShipStation not counted
1h 16m measured USPSFEDEXUPS ShipEngine inferred
14d 22h measured UPS ShipEngine not counted
5d 21h measured UPS EasyPost not counted
48m reported USPSFEDEXUPS ShipStation inferred
32d 7h reported UPS ShipEngine not counted
32d 7h reported UPS ShipStation not counted
5h 13m measured UPS EasyPost
minor* API issues
2h 4m reported USPSFEDEXUPS EasyPost inferred
21h 35m measured UPS EasyPost
10h 58m measured UPS EasyPost
62d 23h reported UPS ShipEngine not counted
23h 46m measured USPSFEDEXUPS ShipEngine inferred
5h 22m reported USPSFEDEXUPS ShipStation inferred
1h 45m reported USPSFEDEXUPS EasyPost inferred
2h 43m measured USPSFEDEXUPS ShipEngine inferred
1h 4m measured UPS EasyPost
52m measured USPSFEDEXUPS EasyPost inferred
35m measured UPS ShipEngine
1h 3m measured USPSFEDEXUPS ShipEngine inferred
5h 7m reported UPS EasyPost
1h 55m measured USPSFEDEXUPS ShipEngine inferred
7h 34m reported UPS EasyPost
2h 4m measured UPS EasyPost
24m measured UPS EasyPost
238d 22h reported UPS ShipStation not counted
ongoing reported USPSFEDEXUPS ShipEngine inferred
major API Timeouts
3h 25m measured USPSFEDEXUPS ShipEngine inferred
35m measured USPSFEDEXUPS EasyPost inferred
15m measured USPSFEDEXUPS EasyPost inferred
1h 51m measured UPS EasyPost
16h 35m reported UPS EasyPost
1h 20m measured USPSFEDEXUPS ShipEngine inferred
55m reported USPSFEDEXUPS EasyPost inferred
48m reported USPSFEDEXUPS ShipEngine inferred
9h 37m reported UPS ShipEngine
3h 10m reported UPS ShipEngine
critical UPS Outage
44m reported UPS ShipEngine
No longer reported (1)

Never marked resolved, but the platform has dropped them from its status feed. Excluded from uptime beyond the point it stopped reporting them.

6m UPS Shippo
Scheduled maintenance (10)
maint Shippo planned maintenance announcement
scheduled USPSFEDEXUPS Shippo
maint 3rd Party tracking API scheduled maintenance
scheduled USPSFEDEXUPS Shippo
maint Scheduled Carrier Maintenance - UPS and USPS
scheduled USPSUPS EasyPost
maint Scheduled Carrier Maintenance
scheduled UPS EasyPost
maint Scheduled Carrier Maintenance
scheduled UPS EasyPost
maint Webhook Event Maintenance
scheduled USPSFEDEXUPS EasyPost
maint Webhook Event Maintenance
scheduled USPSFEDEXUPS EasyPost
maint API Maintenance
scheduled USPSFEDEXUPS EasyPost
maint Scheduled Tracking Maintenance
scheduled USPSFEDEXUPS EasyPost
maint Webhook Event Maintenance
scheduled USPSFEDEXUPS EasyPost