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Is UPS API down?

As of 2026-08-08, UPS API is operational on 4 of 4 monitored platforms. Last resolved incident: August 7, 2026. Over the last 90 days the worst-performing platform for UPS was EasyPost, at 99.14% reported uptime. Shipzil tracks UPS by cross-referencing status reported by EasyPost, Shippo, ShipStation and ShipEngine — four platforms run by three independent companies.

Status ● Operational
90-day uptime, worst platform

99.14% on EasyPost

Sources reporting a problem

0 of 3

Last incident

Status by platform

Platform Company Status Status since
EasyPost EasyPost ● Operational
Shippo Shippo ● Operational
ShipStation Auctane ● Operational
ShipEngine Auctane ● Operational

Reported uptime, 90 days

Where a platform published component state changes, the window is measured from those — when each component actually left and returned to operational. Otherwise it falls back to when the incident was opened and closed, which overstates it. Either way this is uptime as reported by the platforms, not independently measured: there may be outages nobody reported. Account-surface incidents and standing advisories are excluded, since neither is carrier API downtime.

EasyPost worst 99.14% 30 incidents · 19 measured
Shippo 99.87% 6 incidents · 4 measured
ShipStation no public metrics 99.17% 9 incidents · 7 measured
ShipEngine no public metrics 99.74% 22 incidents · 18 measured

API response time, 24h

EasyPost 233ms avg 228ms
Shippo 429ms avg 410ms

Error rate, 24h

EasyPost — UPS Error Rate 0.00% avg 0.00%

Incident history (76)

minor Carrier Issues 4h 11m ShipStation
minor* EasyPost is experiencing internet connectivity issues and is investigating 7h 28m EasyPost
major UPS: Reduced Performance and Elevated Error Rates 3h 28m EasyPost
major General Latency 34m ShipEngine
minor Carrier Issues 14h 9m ShipStation
critical Degraded API Performance 9m EasyPost
minor UPS operations are degraded 4h 4m EasyPost
minor Increased rate of latency and timeout errors. 5h 45m ShipEngine
minor Carrier Issues - UPS label creation 34m ShipStation
major UPS Authentication Errors 1h 10m ShipEngine
minor Investigating Elevated UPS API Errors 1h 13m Shippo
major Smart rates are intermittently failing 3h 56m EasyPost
minor Degraded Performance for Rating and Label Generation APIs 2h 10m Shippo
minor* Elevated error rate on USPS, UPS 38m EasyPost
minor* Delays to async processes 1h 18m EasyPost
major Major Outage for Advanced Tracking 1h 28m EasyPost
minor* Partial API outage 13m EasyPost
major We are experiencing intermittent issues with our API Endpoints 32m EasyPost
major Intermittent UPS rate quote and label failures 3h 24m Shippo
minor Elevated 5XX responses 4h 44m EasyPost
minor* 3rd party tracking updates issue inferred not counted 22d 11h Shippo
minor ShipStation 16h 5m ShipStation
minor Elevated rate of timeouts 21h 10m ShipEngine
critical Elevated Error Rates Across Shippo Services 40m Shippo
minor Elevated rate of timeouts 4h 29m ShipEngine
minor Degraded API Performance inferred 37m Shippo
minor ShipStation Slowness inferred not counted 9d 3h ShipStation
minor* Elevated errors in Tracking 54m EasyPost
minor 12 Month API Key Generation 5h 15m ShipStation
major Elevated rate of timeouts 1h 35m ShipEngine
minor Rate Latency 2h 18m ShipStation
minor Increased Rate of Timeout Errors 42m ShipEngine
minor Degraded Rate Retrieval for Multiple Carriers inferred 1h 18m Shippo
minor Unable to create label while using ParcelGuard 7h 13m ShipStation
none UPS Updates for US & CA Shipments not counted 54d 19h ShipEngine
minor UPS Updates for US & CA Shipments not counted 54d 19h ShipStation
minor ShipStation API Access Issue 1h 16m ShipEngine
minor Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden" not counted 15d 3h ShipEngine
minor UPS Partial Outage not counted 5d 21h EasyPost
minor ShipStation Slowness / Unable to Load inferred 48m ShipStation
none UPS Potential High Volume inferred not counted 32d 7h ShipEngine
none UPS Potential High Volume inferred not counted 32d 7h ShipStation
major Dashboard Login Issues 27m ShipEngine
minor UPS API Rate Limiting 5h 13m EasyPost
minor* API issues 2h 4m EasyPost
minor UPS API Degraded Service 21h 35m EasyPost
minor UPS Partial Outage 10h 58m EasyPost
minor* Issues with Shipments and Trackers 3h 15m EasyPost
none UPS Aircraft Accident Impacts not counted 62d 23h ShipEngine
major AWS Outage Impacting Overall Performance 23h 46m ShipEngine
minor ShipStation System Error inferred 5h 22m ShipStation
major Label buy issues affecting multiple carriers inferred 1h 45m EasyPost
major carrier_id and warehouse-id not found errors when rating and creating labels 2h 43m ShipEngine
major UPS partial outage 9h 52m EasyPost
minor Issues attempting to load, or purchase labels, for an existing shipment 52m EasyPost
minor UPS Rating Inconsistencies 1h 1m ShipEngine
minor Poor performance and time outs reported on multiple endpoints. 1h 3m ShipEngine
minor* UPS performance issues 5h 7m EasyPost
minor Timeouts encountered when getting rates 1h 55m ShipEngine
minor* UPS Performance Issues 7h 34m EasyPost
minor UPS performance issues 2h 4m EasyPost
minor UPS performance issues 24m EasyPost
major Disruption of address validation services 1h 26m ShipEngine
minor Canadian Disruption Updates not counted 238d 22h ShipStation
minor* Elevated 500 Status Response inferred 0m ShipEngine
major API Timeouts 3h 5m ShipEngine
major Label Buy Issues 35m EasyPost
minor Elevated 500 errors 3h 16m EasyPost
minor UPS OAuth issues causing elevated UPS failure rates 6h 57m EasyPost
minor* UPS MI performance issues 16h 35m EasyPost
major 504 Timeout Errors 3h 0m ShipEngine
major Core API Partial Outage inferred 55m EasyPost
major Timeouts accessing ShipEngine API inferred 48m ShipEngine
major Elevated error rate creating UPS labels and rating UPS shipments 9h 37m ShipEngine
minor UPS- Intermittent Errors/Timeouts 3h 10m ShipEngine
critical UPS Outage 44m ShipEngine
Scheduled maintenance (17)
maint Team Global Express Maintenance ShipStation
maint Scheduled Maintenance ShipEngine
maint 3rd Party tracking API scheduled maintenance Shippo
maint Scheduled Carrier Maintenance - UPS and USPS EasyPost
maint Scheduled Carrier Maintenance EasyPost
maint Scheduled Carrier Maintenance EasyPost
maint Scheduled Maintenance for Osm Worldwide V2 EasyPost
maint Scheduled Maintenance for Jet, Optima, and Rover EasyPost
maint Scheduled Carrier Maintenance EasyPost
maint Webhook Event Maintenance EasyPost
maint Webhook Event Maintenance EasyPost
maint API Maintenance EasyPost
maint Carrier Maintenance EasyPost
maint Scheduled Tracking Maintenance EasyPost
maint Webhook Event Maintenance EasyPost
maint Scheduled Database Maintenance EasyPost
maint Database maintenance EasyPost