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ShipEngine

Operated by Auctane. Shares incident reporting with ShipStation, so the two count as one independent source.

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Carriers on ShipEngine

Carrier Status 90-day uptime Status since
USPS ● Operational 99.80%
FedEx ● Operational 99.78%
UPS ● Operational 99.74%

ShipEngine services

Service Status
ShipEngine API ● Operational
ShipEngine.com (website) ● Operational
ShipEngine API Dashboard ● Operational
Shipping Carrier Integrations ● Operational

Active carrier incidents (1)

minor FedEx Label Generation Error FEDEX

Carrier incident history (29)

major General Latency USPSFEDEXUPS 34m
minor Increased rate of latency and timeout errors. USPSFEDEXUPS 5h 45m
major UPS Authentication Errors UPS 1h 10m
minor FedEx Label Generation Error FEDEX 46m
minor Elevated rate of timeouts USPSFEDEXUPS 21h 10m
minor Elevated rate of timeouts USPSFEDEXUPS 4h 29m
major Elevated rate of timeouts USPSFEDEXUPS 1h 35m
minor Increased Rate of Timeout Errors USPSFEDEXUPS 42m
none UPS Updates for US & CA Shipments UPS 54d 19h
minor ShipStation API Access Issue USPSFEDEXUPS 1h 16m
minor Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden" UPS 15d 3h
none UPS Potential High Volume UPS 32d 7h
major Dashboard Login Issues USPSFEDEXUPS 27m
none UPS Aircraft Accident Impacts UPS 62d 23h
major AWS Outage Impacting Overall Performance USPSFEDEXUPS 23h 46m
major carrier_id and warehouse-id not found errors when rating and creating labels USPSFEDEXUPS 2h 43m
minor UPS Rating Inconsistencies UPS 1h 1m
minor Poor performance and time outs reported on multiple endpoints. USPSFEDEXUPS 1h 3m
minor* USPS Create Label Errors USPS 0m
minor Timeouts encountered when getting rates USPSFEDEXUPS 1h 55m
major Disruption of address validation services USPSFEDEXUPS 1h 26m
minor* Elevated 500 Status Response USPSFEDEXUPS 0m
major API Timeouts USPSFEDEXUPS 3h 5m
major FedEx - Elevated errors getting rates and creating labels. FEDEX 2h 8m
major 504 Timeout Errors USPSFEDEXUPS 3h 0m
major Timeouts accessing ShipEngine API USPSFEDEXUPS 48m
major Elevated error rate creating UPS labels and rating UPS shipments UPS 9h 37m
minor UPS- Intermittent Errors/Timeouts UPS 3h 10m
critical UPS Outage UPS 44m
Platform incidents with no carrier API impact (6)

Login, dashboard, billing and API-key issues. Excluded from carrier uptime.

Unable to load account dashboard 3h 55m
Account Dashboard Access Issues 3h 1m
Account Dashboard - Problem displaying some active carrier connections 2h 25m
Dashboard Login Issues 1h 47m
Account Dashboard Access Issues 3h 51m
Problems preventing ShipEngine account dashboard access 31m
Maintenance (12)
maint Scheduled Maintenance USPSFEDEXUPS
maint FedEx Production Environment Scheduled Maintenance FEDEX
maint Fedex Scheduled Maintenance FEDEX
maint FedEx Scheduled Maintenance FEDEX
maint Stamps.com - Scheduled Maintenance USPS
maint Stamps.com - Scheduled Maintenance USPS
maint Stamps.com Scheduled Maintenance USPS
maint Stamps.com Scheduled Maintenance USPS
maint Stamps.com Scheduled Maintenance USPS
maint Stamps.com Scheduled Maintenance USPS
maint FedEx Scheduled Maintenance: Registration and New Warehouses FEDEX
maint FedEx Service Disruption Scheduled for December 31, 2020 FEDEX