Skip to content

ShipEngine

Operated by Auctane. Shares incident reporting with ShipStation, so the two count as one independent source.

Official status page →

Reported status checked · measured checks refresh live

Independent evidence

Investigate ShipEngine on a date

What ShipEngine reported and what Shipzil detected independently. Browse all evidence

Carriers on ShipEngine

Carrier Status 90-day uptime Status since
USPS Operational 99.97%
FedEx Operational 99.21%
UPS Operational 99.97%

ShipEngine services

Service Status
ShipEngine API Operational
ShipEngine.com (website) Operational
ShipEngine API Dashboard Operational
Shipping Carrier Integrations Operational

Measured rate checks

One fixed domestic US rate request to ShipEngine's production API every 5 minutes, over the last 24h. This measures one request path, not ShipEngine's overall speed.

4429ms
median latency
9721ms
p95 latency
27
services returned
92.8%
observed check success
100.0%
coverage, 290/290 checks

21 checks ShipEngine did not answer within 15s · 0 we did not collect. A check we never ran is never counted against ShipEngine.

Measured rating latency per platform over the last 24 hours, sampled every 5 minutes. 21 checks a platform did not answer are marked on the baseline. A break in a line with no mark is a check the collector never ran.

5-minute checks · all 1 platforms · selections are saved in the URL

02s4s6s8s10s12s14s16s18s10:26Z22:26Z10:26ZShipEngine — check failed at 10:30Z (UTC)ShipEngine — check failed at 10:50Z (UTC)ShipEngine — check failed at 11:20Z (UTC)ShipEngine — check failed at 11:40Z (UTC)ShipEngine — check failed at 11:50Z (UTC)ShipEngine — check failed at 12:00Z (UTC)ShipEngine — check failed at 12:05Z (UTC)ShipEngine — check failed at 12:30Z (UTC)ShipEngine — check failed at 12:40Z (UTC)ShipEngine — check failed at 12:50Z (UTC)ShipEngine — check failed at 12:55Z (UTC)ShipEngine — check failed at 13:05Z (UTC)ShipEngine — check failed at 13:10Z (UTC)ShipEngine — check failed at 13:45Z (UTC)ShipEngine — check failed at 14:00Z (UTC)ShipEngine — check failed at 14:05Z (UTC)ShipEngine — check failed at 14:35Z (UTC)ShipEngine — check failed at 15:05Z (UTC)ShipEngine — check failed at 15:45Z (UTC)ShipEngine — check failed at 16:15Z (UTC)ShipEngine — check failed at 23:05Z (UTC)
  • ShipEngine4429ms
  • no answer (21)

Ticks mark checks the platform did not answer in time. A break in a line with no tick is a check we never ran — ours, not theirs.

Carrier reachability

All 269 samples quoted 2 carriers

Raw 24-hour samples (JSON) · How this is measured

No longer reported (1)

The platform stopped returning these incidents without marking them resolved. They are excluded from active status and uptime after the last update the platform published.

minor FedEx Label Generation Error
72d 19h last update FEDEX not counted

Carrier incident history (29)

minor Temporary disruption affecting FedEx UK Rates
16h 29m measured FEDEX
major ShipStation API dashboard access issue
1h 10m reported USPSFEDEXUPS inferred
major General Latency
34m measured USPSFEDEXUPS inferred
minor Increased rate of latency and timeout errors.
3h 51m measured USPSFEDEXUPS inferred
major UPS Authentication Errors
1h 10m measured UPS
minor FedEx Label Generation Error
21m measured FEDEX
minor Elevated rate of timeouts
21h 10m measured USPSFEDEXUPS inferred
minor Elevated rate of timeouts
4h 29m measured USPSFEDEXUPS inferred
major Elevated rate of timeouts
1h 35m measured USPSFEDEXUPS inferred
minor Increased Rate of Timeout Errors
17m measured USPSFEDEXUPS inferred
none UPS Updates for US & CA Shipments
54d 19h reported UPS not counted
minor ShipStation API Access Issue
1h 16m measured USPSFEDEXUPS inferred
minor Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden"
14d 22h measured UPS not counted
none UPS Potential High Volume
32d 7h reported UPS not counted
none UPS Aircraft Accident Impacts
62d 23h reported UPS not counted
Show 14 older incidents
major AWS Outage Impacting Overall Performance
23h 46m measured USPSFEDEXUPS inferred
major carrier_id and warehouse-id not found errors when rating and creating labels
2h 43m measured USPSFEDEXUPS inferred
minor UPS Rating Inconsistencies
35m measured UPS
minor Poor performance and time outs reported on multiple endpoints.
1h 3m measured USPSFEDEXUPS inferred
minor* USPS Create Label Errors
ongoing reported USPS
minor Timeouts encountered when getting rates
1h 55m measured USPSFEDEXUPS inferred
minor* Elevated 500 Status Response
ongoing reported USPSFEDEXUPS inferred
major API Timeouts
3h 25m measured USPSFEDEXUPS inferred
major FedEx - Elevated errors getting rates and creating labels.
35m measured FEDEX
major 504 Timeout Errors
1h 20m measured USPSFEDEXUPS inferred
major Timeouts accessing ShipEngine API
48m reported USPSFEDEXUPS inferred
major Elevated error rate creating UPS labels and rating UPS shipments
9h 37m reported UPS
minor UPS- Intermittent Errors/Timeouts
3h 10m reported UPS
critical UPS Outage
44m reported UPS
Platform incidents with no carrier API impact (7)

Login, dashboard, billing and API-key issues. Excluded from carrier uptime.

major Unable to load account dashboard
3h 55m reported
major Account Dashboard Access Issues
3h 1m reported
major Account Dashboard - Problem displaying some active carrier connections
2h 25m reported
major Dashboard Login Issues
27m measured
major Dashboard Login Issues
1h 47m reported
major Account Dashboard Access Issues
3h 51m reported
major Problems preventing ShipEngine account dashboard access
31m reported
Maintenance (11)
maint FedEx Production Environment Scheduled Maintenance
scheduled FEDEX
maint Fedex Scheduled Maintenance
scheduled FEDEX
maint FedEx Scheduled Maintenance
scheduled FEDEX
maint Stamps.com - Scheduled Maintenance
scheduled USPS
maint Stamps.com - Scheduled Maintenance
scheduled USPS
maint Stamps.com Scheduled Maintenance
scheduled USPS
maint Stamps.com Scheduled Maintenance
scheduled USPS
maint Stamps.com Scheduled Maintenance
scheduled USPS
maint Stamps.com Scheduled Maintenance
scheduled USPS
maint FedEx Scheduled Maintenance: Registration and New Warehouses
scheduled FEDEX
maint FedEx Service Disruption Scheduled for December 31, 2020
scheduled FEDEX