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Incidents & maintenance

138 carrier incidents across USPS, FedEx and UPS. 25 other incidents affected a platform account or dashboard, not the carrier API.

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Recorded history

140 carrier incidents from Sep 24 to Sep 26. The source pages keep only their newest 50; Shipzil keeps the older record. Pick a month to open it.

  1. Sep 24: 4 carrier-affecting incidents
  2. Oct 24: 0 carrier-affecting incidents
  3. Nov 24: 0 carrier-affecting incidents
  4. Dec 24: 4 carrier-affecting incidents
  5. Jan 25: 2 carrier-affecting incidents
  6. Feb 25: 1 carrier-affecting incident
  7. Mar 25: 2 carrier-affecting incidents
  8. Apr 25: 1 carrier-affecting incident
  9. May 25: 3 carrier-affecting incidents
  10. Jun 25: 5 carrier-affecting incidents
  11. Jul 25: 3 carrier-affecting incidents
  12. Aug 25: 3 carrier-affecting incidents
  13. Sep 25: 3 carrier-affecting incidents
  14. Oct 25: 4 carrier-affecting incidents
  15. Nov 25: 4 carrier-affecting incidents
  16. Dec 25: 8 carrier-affecting incidents
  17. Jan 26: 4 carrier-affecting incidents
  18. Feb 26: 7 carrier-affecting incidents
  19. Mar 26: 14 carrier-affecting incidents
  20. Apr 26: 9 carrier-affecting incidents
  21. May 26: 7 carrier-affecting incidents
  22. Jun 26: 12 carrier-affecting incidents
  23. Jul 26: 12 carrier-affecting incidents
  24. Aug 26: 8 carrier-affecting incidents
  25. Sep 26: 20 carrier-affecting incidents
Sep 24minor major critical none recorded Sep 26
Carrier | Platform | Severity | Service
· History from September 2024

Filters are saved in the URL. Copy it into a ticket or support thread.

Failures detected by Shipzil (142)

These are Shipzil's production rate checks. The platform did not answer within 15 seconds. They are not incidents reported by the vendor.

detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipEngine did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported
detected EasyPost did not answer a rate request
no response within 15s · not vendor-reported
detected EasyPost did not answer a rate request
no response within 15s · not vendor-reported
detected EasyPost did not answer a rate request
no response within 15s · not vendor-reported
detected EasyPost did not answer a rate request
no response within 15s · not vendor-reported
detected ShipStation did not answer a rate request
no response within 15s · not vendor-reported

Active (2)

minor* Issues with a subset of USPS Ship buy interactions
EasyPost USPS inferred

We are aware of issues affecting a subset of customers purchasing labels using USPS Ship. We are in contact with USPS to resolve the issue.

minor Inaccurate Cubic Rates Issue
ShipStation USPS

We are aware of reports of inaccurate rates for some USPS mailing services through ShipStation. Our engineering team is actively investigating, and we will post another update as soon as more information is available.

Scheduled maintenance (4)

maint Shippo planned maintenance announcement
scheduled USPSFEDEXUPS Shippo
maint USPS QR Code maintenance
scheduled USPS Shippo
maint USPS Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo

History (136)

major Elevated error in USPS Manifest generation
1h 37m measured USPS Shippo
major UPS Tracking disruption
4h 6m measured UPS Shippo
major Elevated errors with USPS Services
5h 6m measured USPS EasyPost
major Axlehire tracking disruptions
1d 19h reported USPSFEDEXUPS Shippo inferred
minor 9/17/26 ShipStation Connect degraded performance
3h 55m reported USPSFEDEXUPS ShipStation inferred
minor* USPS intermittent Outage impacting V3 Label generation
3h 10m reported USPS Shippo
minor Elevated error rate USPS Manifest generation
4h 23m measured USPS Shippo
minor Unable to generate and print Packing Slips & Batch labels
5h 28m reported USPSFEDEXUPS ShipStation inferred
minor Elevated error rate on USPS QR code generation
11h 5m measured USPS Shippo
minor APC Overnight - "Collection Address Requires Phone Number"
47m measured USPSFEDEXUPS ShipStation
major APG Tracking disruption
2h 32m reported USPSFEDEXUPS Shippo inferred
major Elevated error rate on FedEx Shipment API
15h 27m measured FEDEX Shippo
major Elevated error rate on UPS Shipment API
8h 35m measured UPS Shippo
minor Elevated errors on FedEx rating and label purchase
16h 59m measured FEDEX Shippo
minor Temporary disruption affecting FedEx UK Rates
16h 29m measured FEDEX ShipEngine
Show 121 older incidents
minor Elevated error rate on UPS Shipment Service
45m measured UPS Shippo
major Elevated error rates for the FedEX Transaction services
32m measured FEDEX Shippo
minor Observing Interruption in Receiving USPS Tracking Events
5h 11m measured USPS Shippo
minor USPS Manifest Generation outage
41m measured USPS Shippo
minor* Degraded API
14m reported USPSFEDEXUPS EasyPost inferred
major Elevated error rate on Third party vendor Tracking API
9h 8m reported USPSFEDEXUPS Shippo inferred
major Elevated error rate on USPS Shipment API
43m measured USPS Shippo
major ShipStation API dashboard access issue
1h 10m reported USPSFEDEXUPS ShipEngine inferred
minor USPS Rating – Degraded Performance
2h 30m measured USPS Shippo
minor USPS Shipment service outage
2h 50m measured USPS Shippo
major FedEx's Transaction service outage
13m measured FEDEX Shippo
major USPS Shipment service outage
2h 1m measured USPS Shippo
minor* EasyPost is experiencing internet connectivity issues and is investigating
3h 45m measured USPSFEDEXUPS EasyPost inferred
major UPS: Reduced Performance and Elevated Error Rates
3h 28m measured UPS EasyPost
major Elevated error rate on Rating API from USPS.
3h 8m measured USPS Shippo
minor Elevated error rate on USPS Shipment service
6h 10m measured USPS Shippo
major General Latency
34m measured USPSFEDEXUPS ShipEngine inferred
minor USPS Shipment service outage
4h 30m measured USPS Shippo
minor Elevated error rate on USPS Shipment service
7h 22m measured USPS Shippo
critical Degraded API Performance
8m measured USPSFEDEXUPS EasyPost inferred
minor Elevated error rate on Rating API from USPS.
1h 17m measured USPS Shippo
minor UPS operations are degraded
4h 4m measured UPS EasyPost
minor Elevated error rate on FedEx Transaction & shipment service
2h 9m measured FEDEX Shippo
minor Fedex: Reduced Performance and Elevated Error Rates
3h 9m measured FEDEX EasyPost
minor* USPS shipment generation was briefly unavailable
0m reported USPS EasyPost
minor Increased rate of latency and timeout errors.
3h 51m measured USPSFEDEXUPS ShipEngine inferred
minor Carrier Issues - UPS label creation
34m measured UPS ShipStation
major UPS Authentication Errors
1h 10m measured UPS ShipEngine
minor Investigating Elevated UPS API Errors
43m measured UPS Shippo
major Smart rates are intermittently failing
3h 25m measured USPSFEDEXUPS EasyPost inferred
minor Degraded Performance for Rating and Label Generation APIs
2h 10m measured USPSFEDEXUPS Shippo inferred
minor Elevated Errors Affecting QR Code Generation
3h 4m measured USPS Shippo
minor USPS Tracking disruption
5h 7m measured USPS Shippo
minor* Elevated error rate on USPS, UPS
38m reported UPSUSPS EasyPost
major Major Outage for Advanced Tracking
1h 28m measured USPSFEDEXUPS EasyPost inferred
minor* Partial API outage
13m reported USPSFEDEXUPS EasyPost inferred
minor FedEx Label Generation Error
21m measured FEDEX ShipEngine
major We are experiencing intermittent issues with our API Endpoints
9m measured USPSFEDEXUPS EasyPost inferred
major Intermittent UPS rate quote and label failures
3h 24m measured UPS Shippo
minor USPS Tracking disruption
2h 15m measured USPS Shippo
minor Elevated 5XX responses
4h 44m measured USPSFEDEXUPS EasyPost inferred
minor* 3rd party tracking updates issue
22d 11h reported USPSFEDEXUPS Shippo inferred not counted
minor Elevated rate of timeouts
21h 10m measured USPSFEDEXUPS ShipEngine inferred
critical Elevated Error Rates Across Shippo Services
31m measured USPSFEDEXUPS Shippo inferred
minor Elevated rate of timeouts
4h 29m measured USPSFEDEXUPS ShipEngine inferred
minor* Observing Interruption in Receiving USPS Tracking Events
5h 47m reported USPS Shippo
minor* Observing Interruption in Receiving USPS Tracking Events
5h 22m reported USPS Shippo
minor Observing Interruption in Receiving USPS Tracking Events
3h 42m measured USPS Shippo
critical Intermittent USPS API Outage on multiple API
1h 10m measured USPS Shippo
minor USPS Tracking disruption
5h 19m measured USPS Shippo
minor Delay in USPS Tracking Updates
6h 3m measured USPS Shippo
major FedEx's API outage
1d 6h reported FEDEX Shippo
minor USPS Tracking disruption
3h 16m reported USPS Shippo
minor Observing Interruption in Receiving USPS Tracking Events
1h 57m reported USPS Shippo
minor Degraded API Performance
37m reported USPSFEDEXUPS Shippo inferred
minor ShipStation Slowness
9d 3h reported USPSFEDEXUPS ShipStation inferred not counted
minor USPS tracking outage
1h 44m reported USPS Shippo
minor* Elevated errors in Tracking
54m reported USPSFEDEXUPS EasyPost inferred
major Observing Interruption in Receiving USPS Tracking Events
48m reported USPS Shippo
major Temporary disruption affecting USPS Military and U.S. Territory Shipments
1d 1h reported USPS Shippo
major Elevated error rate on USPS Transaction API
32m reported USPS Shippo
critical USPS Manifest outage
2h 46m reported USPS Shippo
minor USPS QR Code Service Disruption
2h 10m reported USPS Shippo
major Elevated rate of timeouts
1h 35m measured USPSFEDEXUPS ShipEngine inferred
minor Rate Latency
2h 18m measured USPSFEDEXUPS ShipStation inferred
minor Delay in USPS Tracking Updates
3h 27m reported USPS Shippo
minor Increased Rate of Timeout Errors
17m measured USPSFEDEXUPS ShipEngine inferred
major USPS QR Code Generation Issues
2h 58m reported USPS Shippo
critical Elevated error rate on USPS Tracking
7h 26m reported USPS Shippo
minor Degraded Rate Retrieval for Multiple Carriers
1h 18m reported USPSFEDEXUPS Shippo inferred
minor FedEx: Reduced performance and elevated error rates
2h 52m measured FEDEX EasyPost
minor Unable to create label while using ParcelGuard
7h 13m measured FEDEXUPS ShipStation
none UPS Updates for US & CA Shipments
54d 19h reported UPS ShipEngine not counted
minor UPS Updates for US & CA Shipments
54d 19h reported UPS ShipStation not counted
minor ShipStation API Access Issue
1h 16m measured USPSFEDEXUPS ShipEngine inferred
minor Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden"
14d 22h measured UPS ShipEngine not counted
minor UPS Partial Outage
5d 21h measured UPS EasyPost not counted
minor ShipStation Slowness / Unable to Load
48m reported USPSFEDEXUPS ShipStation inferred
none UPS Potential High Volume
32d 7h reported UPS ShipEngine not counted
none UPS Potential High Volume
32d 7h reported UPS ShipStation not counted
minor UPS API Rate Limiting
5h 13m measured UPS EasyPost
minor* API issues
2h 4m reported USPSFEDEXUPS EasyPost inferred
minor UPS API Degraded Service
21h 35m measured UPS EasyPost
minor UPS Partial Outage
10h 58m measured UPS EasyPost
minor* Issues purchasing labels using FedEx Default/Wallet Acounts
8h 40m reported FEDEX EasyPost
none UPS Aircraft Accident Impacts
62d 23h reported UPS ShipEngine not counted
minor Elevated error rates and p95 for FedEx rating and label operations
4h 37m measured FEDEX EasyPost
major AWS Outage Impacting Overall Performance
23h 46m measured USPSFEDEXUPS ShipEngine inferred
minor ShipStation System Error
5h 22m reported USPSFEDEXUPS ShipStation inferred
major Label buy issues affecting multiple carriers
1h 45m reported USPSFEDEXUPS EasyPost inferred
major carrier_id and warehouse-id not found errors when rating and creating labels
2h 43m measured USPSFEDEXUPS ShipEngine inferred
major UPS partial outage
1h 4m measured UPS EasyPost
minor Issues attempting to load, or purchase labels, for an existing shipment
52m measured USPSFEDEXUPS EasyPost inferred
minor FedEx experiencing elevated error rate with label buys
8m measured FEDEX EasyPost
minor UPS Rating Inconsistencies
35m measured UPS ShipEngine
minor Poor performance and time outs reported on multiple endpoints.
1h 3m measured USPSFEDEXUPS ShipEngine inferred
minor* USPS Create Label Errors
ongoing reported USPS ShipEngine
major Elevated Error rates with FedEx
2h 47m measured FEDEX EasyPost
none USPS Label Buys
1h 54m measured USPS EasyPost not counted
minor* UPS performance issues
5h 7m reported UPS EasyPost
minor Timeouts encountered when getting rates
1h 55m measured USPSFEDEXUPS ShipEngine inferred
minor* UPS Performance Issues
7h 34m reported UPS EasyPost
minor UPS performance issues
2h 4m measured UPS EasyPost
minor UPS performance issues
24m measured UPS EasyPost
minor Canadian Disruption Updates
238d 22h reported UPS ShipStation not counted
minor* Elevated 500 Status Response
ongoing reported USPSFEDEXUPS ShipEngine inferred
major API Timeouts
3h 25m measured USPSFEDEXUPS ShipEngine inferred
major Label Buy Issues
35m measured USPSFEDEXUPS EasyPost inferred
minor Degraded FedEx API performance
1h 17m measured FEDEX EasyPost
minor Elevated 500 errors
15m measured USPSFEDEXUPS EasyPost inferred
minor UPS OAuth issues causing elevated UPS failure rates
1h 51m measured UPS EasyPost
major FedEx - Elevated errors getting rates and creating labels.
35m measured FEDEX ShipEngine
minor* UPS MI performance issues
16h 35m reported UPS EasyPost
minor* Ongoing Canadian Mail Disruption
13d 16h reported USPS EasyPost not counted
minor USPS Label Broker Outage
1h 23m reported USPS EasyPost
major 504 Timeout Errors
1h 20m measured USPSFEDEXUPS ShipEngine inferred
major Core API Partial Outage
55m reported USPSFEDEXUPS EasyPost inferred
major Timeouts accessing ShipEngine API
48m reported USPSFEDEXUPS ShipEngine inferred
major Elevated error rate creating UPS labels and rating UPS shipments
9h 37m reported UPS ShipEngine
minor UPS- Intermittent Errors/Timeouts
3h 10m reported UPS ShipEngine
critical UPS Outage
44m reported UPS ShipEngine

No longer reported (2)

These were never marked resolved, but the platform has since dropped them from its status feed. We keep the record and stop treating them as ongoing: the date shown is the last update the source published, not a resolution time we can vouch for.

major Elevated error rate on UPS Tracking UPS last update Shippo
minor FedEx Label Generation Error FEDEX last update ShipEngine

Platform incidents, no carrier API impact (25)

Login, dashboard, billing and API-key issues. Real outages if you use the platform's interface, but a broken login page does not mean a carrier's API is failing — so these are listed here and left out of carrier uptime.

Show 25 platform incidents
none Web App – Labels not visible in shipments tab
7h 1m Shippo not counted
none Elevated error rate on Shippo Web Dashboard
16h 48m Shippo not counted
minor ShipStation Latency and Login Issues
2h 40m ShipStation
minor Billing Degraded Performance All Customers
8m Shippo
critical Login issues
2h 46m ShipStation
minor Degraded Orders Page Performance
1h 1m Shippo
minor ShipStation Login Issue
4h 22m ShipStation
critical Logging into easypost.com unavailable
6m EasyPost
none ShipStation Login Issues
1h 40m ShipStation not counted
major Unable to load account dashboard
3h 55m ShipEngine
major Account Dashboard Access Issues
3h 1m ShipEngine
minor Degraded Performance: Orders Page Loading & Imports
15h 44m ShipStation
none Customers are currently unable to add Bank Accounts through their EasyPost dashboard
2h 45m EasyPost not counted
major Account Dashboard - Problem displaying some active carrier connections
2h 25m ShipEngine
minor 12 Month API Key Generation
4h 56m ShipStation
Show 10 older platform incidents
minor Login Issues
1h 18m ShipStation
minor ShipStation Login Issue
53m ShipStation
minor ShipStation Login Issue
51m ShipStation
major Dashboard Login Issues
27m ShipEngine
major Dashboard Login Issues
1h 47m ShipEngine
major MFA Login Error
3d 4h ShipStation not counted
minor ShipStation - Login Issue
8h 56m ShipStation
major Account Dashboard Access Issues
3h 51m ShipEngine
minor ShipStation Login Issue
3h 47m ShipStation
major Problems preventing ShipEngine account dashboard access
31m ShipEngine

Completed maintenance (79)

maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Maintenance
scheduled USPS Shippo
maint Planned Systems Maintenance For Easypost Services
scheduled USPS EasyPost
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint Planned Systems Maintenance For Easypost Services
scheduled USPS EasyPost
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint Planned System Maintenance For Easypost Services
scheduled USPS EasyPost
maint USPS QR Code maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Maintenance
scheduled USPS Shippo
maint USPS QR Code maintenance
scheduled USPS Shippo
maint 3rd Party tracking API scheduled maintenance
scheduled USPSFEDEXUPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS API Infrastructure Maintenance – July 9, 2026
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS API Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint 3rd Party Vendor maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint Scheduled Carrier Maintenance - UPS and USPS
scheduled USPSUPS EasyPost
maint Scheduled API Maintenance
scheduled USPS EasyPost
maint USPS scheduled maintenance
scheduled USPS Shippo
maint Scheduled Carrier Maintenance
scheduled UPS EasyPost
maint Scheduled Carrier Maintenance
scheduled UPS EasyPost
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint 3rd Party Tracking Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS QR Code maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance-MAY 16
scheduled USPS Shippo
maint USPS QR Code maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled maintenance
scheduled USPS Shippo
maint USPS QR Code maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS PC Postage System Maintenance
scheduled USPS EasyPost
maint USPS Manifest maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Tracking Maintenance
scheduled USPS Shippo
maint USPS Scheduled Maintenance
scheduled USPS Shippo
maint USPS PC Postage System Maintenance
scheduled USPS EasyPost
maint Webhook Event Maintenance
scheduled USPSFEDEXUPS EasyPost
maint Webhook Event Maintenance
scheduled USPSFEDEXUPS EasyPost
maint API Maintenance
scheduled USPSFEDEXUPS EasyPost
maint Scheduled Tracking Maintenance
scheduled USPSFEDEXUPS EasyPost
maint Webhook Event Maintenance
scheduled USPSFEDEXUPS EasyPost
maint USPS PC Postage System Maintenance
scheduled USPS EasyPost
maint PC Postage System Maintenance
scheduled USPS EasyPost
maint USPS Label Broker® scheduled maintenance
scheduled USPS EasyPost
maint Network maintenance USPS label buys
scheduled USPS EasyPost
maint USPS Label Broker® scheduled maintenance
scheduled USPS EasyPost
maint USPS Label Broker® scheduled maintenance
scheduled USPS EasyPost
maint FedEx Production Environment Scheduled Maintenance
scheduled FEDEX ShipEngine
maint Fedex Scheduled Maintenance
scheduled FEDEX ShipEngine
maint FedEx Scheduled Maintenance
scheduled FEDEX ShipEngine
maint Stamps.com - Scheduled Maintenance
scheduled USPS ShipEngine
maint Stamps.com - Scheduled Maintenance
scheduled USPS ShipEngine
maint Stamps.com Scheduled Maintenance
scheduled USPS ShipEngine
maint Stamps.com Scheduled Maintenance
scheduled USPS ShipEngine
maint Stamps.com Scheduled Maintenance
scheduled USPS ShipEngine
maint Stamps.com Scheduled Maintenance
scheduled USPS ShipEngine
maint FedEx Scheduled Maintenance: Registration and New Warehouses
scheduled FEDEX ShipEngine
maint FedEx Scheduled Maintenance: Registration and New Warehouses
scheduled FEDEX ShipStation
maint FedEx Service Disruption Scheduled for December 31, 2020
scheduled FEDEX ShipEngine
maint FedEx Scheduled Maintenance
scheduled FEDEX ShipStation